Cancellation Policy

Should you wish to make alterations or cancel your order, it is crucial to notify us within 24 hours of your purchase. Beyond this time frame, the processing of your order will have commenced, and modifications or cancellations will no longer be feasible.

Please communicate with us via email at support@snugsavvy.com or utilize our contact form. Ensure the inclusion of the following essential details:

1. Order number
2. Specific adjustments requested or the reason for cancellation
3. Complete delivery address

Upon receiving your communication, we will promptly review your request and provide confirmation once the requested changes have been implemented.

Please notice:

*If your order has been processed already, you cannot cancel or modify it, therefore, please contact our Customer Service as quickly as possible. 

*If you insist to cancel/modify a processing order, you might be charged 50% the payment. 

*If your order was shipped out already, nothing can be changed any longer.